Say hello
Talk to a human
Product advice, order changes, or a second opinion on your routine.
Studio
Van Nelleweg 1, Rotterdam
Hours
Mon–Fri, 9–17 CET
Before you write
Probably already answered
Still stuck? Our team replies within two working days.
Full FAQWhere is my order?
Tracking is emailed at dispatch. Most EU orders land in 2–4 working days.
Can I change my order?
Within one hour of ordering, yes — reply to your confirmation email.
Do you do samples?
Three sachets go in every order over $40. You cannot choose them.